REFUND POLICY

At AM Store, customer satisfaction is important to us; however, due to the non-tangible and irreversible nature of digital goods, specific refund limitations apply. By completing a purchase, you acknowledge and agree to this Refund Policy.

All official digital codes delivered through our platform are non-refundable once successfully issued and delivered. Because activation codes cannot be retrieved or resold after disclosure, refunds are not available after delivery. In rare cases where a code issue is reported, customers must provide valid and reasonable proof of the claimed problem. If an investigation determines that the issue was directly caused by AM Store, a replacement or correction will be provided accordingly.

For digital accounts and shared accounts, refund requests are accepted strictly within twenty-four (24) hours of confirmed delivery and only in cases where the issue is clearly verified to originate from our side. After this 24-hour period, refunds are no longer available. Should a verified store-side issue arise after the initial 24 hours, compensation will be provided in the form of a replacement product rather than a monetary refund.

Refunds will not be granted in situations including but not limited to: change of mind, accidental purchase, failure to read product description, platform bans due to user misconduct, misuse of the account, violation of service rules, unauthorized modifications, regional restrictions, or external technical factors unrelated to AM Store.

Customers agree to contact our support team before initiating any payment dispute or chargeback. Opening a dispute without prior communication may result in permanent suspension from future purchases and restriction from accessing our services.

Our goal is to maintain transparency, fairness, and professional service standards while protecting the integrity of our digital products and customer community.